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Knowledgebase

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How do I customise a product?

Category: Customise a Product

On the Dressify.in website, go to the "Design your Own" category. Once there, select a product you wish to customise and then click the "Customise Now" button on the product page. This will load the...

What is minimum and maximum file dimensions supported for upload?

Category: Customise a Product

Support File sizes:   Minimum: 100Kb Maximum: 20Mb   Supported artwork/image resolution(s):   Minimum: 96 dpi. Recommended: 150-300 DPI, 3000px X 3000px.

Half-Sleeve Tshirts - Kids(Infants, Boys and Girls)

Category: Size Charts

We suggest you to take an actual measurement and place your order for the size that fits the best. Chest measurement includes front and back. Indicated length is from the neck till bottom of the ap...

Why is there is a variance in the color of garment displayed and the one received?

Category: Orders

As a rule, colors generally look different on a printed item than they do on a computer monitor. This is due to the following reasons:   1. Every monitor displays colors differently. The same image mi...

Raceback Tank tops - Women

Category: Size Charts

We suggest you to take an actual measurement and place your order for the size that fits the best. Chest measurement includes front and back. Indicated length is from the neck till bottom of the app...

Exceptions and notes

Category: Exchanges and Returns

> Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact Customer Care if you open the packaging and discover that the item is dam...

Returns

Category: Exchanges and Returns

Since each product is custom printed after your order is placed, returns are not accepted.   However, keeping in mind your best interests, our Exchange policy and 100% Refund Guarantee covers all scen...

Refund guarantee processing time

Category: Exchanges and Returns

We process the refund within 24 hours of validating your request. You will receive a notification once the refund is processed from our end.   Once we process the refund it may take 5-7 business days ...

Dressify 100% Refund guarantee

Category: Exchanges and Returns

We at Dressify seek to offer you peace of mind while shopping with us.  You can claim 100% refund of order amount in the following scenarios:    If your order is not delivered within 14 days from the...

Shipment time for exchanged items.

Category: Exchanges and Returns

Once we validate that your order is eligible for exchange, it may take 48-72 hours for processing before being shipped out from our end.    Standard timelines which are applicable for delivery of new ...

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