Shipping Times

When will my order be dispatched?

We aim to ship your product within 48-72 hours of order confirmation. We require 48-72 hours(excluding weekends & holidays) for design processing and printing.

What is the estimated delivery time for my order?

Following are the citywise estimated delivery times from the date of placing the order, excluding weekends & holidays:

 

> Within 5 days: Bangalore, Delhi, Gurgaon, Mumbai, Pune, Chennai, Ahmedabad.

> Within 6 days: Hyderabad, Kolkata

> Within 5-7 days: Rest of state capitals except North East, J&K and Andaman & Lakshadweep islands.

> Within 7-10 days: Rest of India.

How can I track my order?

> On successful completion of checkout you will recieve a link to check the progress of your order.

> On shipment of your order you will recieve an email with a URL to track your shipment. SMS notifications are also sent once the shipment begins to travel.

> Order tracking information may not be realtime and could be delayed by 3-6 hours at times. This is not a delay in/due to Dressify systems. Tracking information is automatically passed from courier companies systems to us every 2-4 hours. Please visit the courier site directly to know the updated status of your shipment.

Is Cash on Delivery(COD) available in my area?

Cash on delivery is not available in all areas thoough it is available in major cities/towns.

Please check for COD availability by entering your pincode on the product page.

What are the delivery & COD charges?

Shipping/delivery charges are separate depending on the product. The exact delivery charges are mentioned on the product page.

 

For Cash on Delivery shipments, a COD convenience fee is applicable in addition to shipping charges.

 

Orders above Rs.2000 are eligible for free shipping. COD is not available for orders above Rs.2000.

My order is late as per the provided delivery time?

We understand that you require delivery of your order as soon as possible. However, delivery times are estimated delivery times by FedEx/Aramex in ideal operating conditions. Though the delivery usually happens within the time frame mentioned above, it may take an additional 48-72 hours in exception cases.

 

 

> FedEx/Aramex will make 3 attempts to deliver your order. If the order is not delivered within 3 attempts due to reasons such as house/office locked, customer not available at address etc. the order will be returned to us.

 

> All attempts to deliver are done Monday - Friday 9 AM - 6 PM. Please contact FedEx or Aramex customer service directly if you require delivery at any specific time.

 

 

> To avoid non-delivery, if you are unavailable within these hours, please inform us or FedEx/Aramex of preferred delivery times as soon as you get notification of your courier tracking number.

 

> All orders are shipped through expedited shipping to negate a necessary processing time of 48-72 hours for each order. Standard shipping options are not available. In case your location is not serviced by FedEx or Aramex, it may take an additional 72 hours for delivery.

Is there any limit on COD orders?

Cash on Delivery is available on orders for Rs.2000 or less. For placing the orders above Rs.2000 please use our secure online payment methods such as Netbanking, Credit or Debit Cards.
 

Delivery is not available in my state/area, what should I do?

Unfortunately, we currently do not ship to Uttar Pradesh, Jharkhand, Manipur, Mizoram, Nagaland due to unfavorable local sales tax laws and entry rules for e-commerce shipments to these states. You can provide an alternate address for an area where the delivery is available.

Are faster(1-2 days) delivery options available?

Sorry, unfortunately, next day or 2 day delivery option is not available. We require 24-48 hours to print your order after which it is dispatched. Once dispatched it takes another 1-3 days to get delivered to major cities. Due to this minimum delivery time is at least 3 days and 95% of our orders to major cities are delivered within 4-6 days from the date of placing the order.

For any queries/concerns or feedback please feel free to write to us at care@dressify.in